Via Mum –

A friend of hers rang up the telephone company to cancel the mobile phone subscription of her recently deceased father. “My father died recently,” she said, “and I’d like to cancel his phone.”

“I’m sorry,” said the customer service representative at the other end, “but we’ll have to speak to him in person.”

“Did you hear what I said?” asked the friend. “He’s dead. This is his PIN number…”

“I’m afraid we have to speak to him in person…”

No, really.